Car Biz Insider feat Jean-Marc Leclerc Ep#10 President’s Edition
We will have some exciting conversation with Jean-Marc Leclerc from Honda Canada Inc. Jean-Marc is the Current President and CEO of Honda Canada.
Jean-Marc became the President and CEO of Honda Canada during a global pandemic, one of the toughest times in car business. During COVID-19 global pandemic, automotive business had some of the problems which are not limited to; Production disruptions, global chip shortage, increasing transportation costs, increasing new and used car prices, spare part shortages, COVID-19 outbreaks at workplaces and, etc.
We will be having a conversation about the following topics;
1- Who is Jean-Marc Leclerc?
2- When will Honda CR-V hybrid will be introduced, and where will it be made?
3- When do Canadians start to see some fully electric vehicles from Honda?
4- Currently, Honda Powerhouse products are available for online purchase and pick up at local dealers. When would consumers be able to purchase vehicles from Honda.ca website and pick up at local dealerships?
5- When do you think the chip shortage will ease and Honda will continue to produce cars at pre-pandemic level? (Global chip shortage)
Please join our conversation on Wednesday, March the 23rd at 11am EST. We will be streaming live on YouTube, Twitter, Facebook and LinkedIn. If you have any questions, feel free to ask and hope to connect with you.
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Car Biz Insider is an automotive podcast hosted weekly by Jon Toker, who is an automotive consultant for franchised car dealerships and OEMs. Jon Toker currently owns and operates Toronto Auto Consulting in Ontario, Canada.
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Transcript
00:00:26 Jon Toker
Hi everybody, this is Jon Toker, your host from Carbiz insider.
00:00:30 Jon Toker
We’re having our tenth episode today, Presidents Edition.
00:00:34 Jon Toker
I have a very special guest here with me today.
00:00:36 Jon Toker
Jean- Marc from Honda Canada.
00:00:39 Jon Toker
Jean Marc how are you?
00:00:40 Jean Marc Leclerc
Well, how are you?
00:00:41 Jon Toker
John, good, thank you very much joining in your very busy schedule here.
00:00:46 Jon Toker
I’m honored to have you on the show.
00:00:48 Jon Toker
I I know we had some a little bit delay in the starting because of the security stuff, so why don’t I?
00:00:57 Jon Toker
Why don’t you talk about yourself and introduce yourself to our viewers and listeners?
00:01:03 Jean Marc Leclerc
Yeah, thanks Sean yeah Sean Mark declare President, CEO of Honda Canada. I’ve been with the company in my 27th year but I’ve been in the industry for 37.
00:01:14 Jean Marc Leclerc
I work for another manufacturer out of university.
00:01:18 Jean Marc Leclerc
I went to the University of Ottawa.
00:01:20 Jean Marc Leclerc
And you know, I have a, uh?
00:01:23 Jean Marc Leclerc
Wonderful family, I’ve got a lovely wife and and two.
00:01:26 Jean Marc Leclerc
Grown up kids.
00:01:27 Jean Marc Leclerc
Uh, who are away from home as an empty nester?
00:01:31 Jean Marc Leclerc
I’m excited about that, John.
00:01:33 Jean Marc Leclerc
But it’s really, really blessed with with having a great family and.
00:01:38 Jean Marc Leclerc
I love being in the industry.
00:01:40 Jean Marc Leclerc
It’s a really dynamic industry, especially now that a lot of things are moving and shaking and it’s exciting to be part of it.
00:01:49 Jon Toker
Well that’s that’s amazing, Jean Marc.
00:01:51 Jon Toker
So why don’t we talk about the becoming a president in one of the most difficult and challenging times in the history of the car business?
00:01:59 Jon Toker
We want to talk about that.
00:02:01 Jean Marc Leclerc
Well, absolutely listen becoming a president and in you know, and I guess.
00:02:06 Jean Marc Leclerc
Turbulent times I.
00:02:08 Jean Marc Leclerc
I don’t know any better because I started when the pandemic started taken over for Dave Gardner and and again I you know, a lot of people feel that OK.
00:02:22 Jean Marc Leclerc
It must be really, you know, not only challenging, but stressful, but you know, Frank.
00:02:27 Jean Marc Leclerc
Clearly the team here at Honda Canada in terms of the quality of the individuals that really that I that I lean on to, you know in terms of the operations they get the job done.
00:02:39 Jean Marc Leclerc
I mean, they’ve been wonderful and it’s it’s yes it’s been challenging, but I think you know my transition to this role has been as smooth as.
00:02:48 Jean Marc Leclerc
As can be because of those individuals and.
00:02:51 Jean Marc Leclerc
You know this familiarity. There have been around for 27 years knowing the individual them knowing me. That certainly helps. I.
00:03:00 Jean Marc Leclerc
I think it would have been more complicated if somebody would have been parachuted in with no knowledge.
00:03:04 Jean Marc Leclerc
Of the market.
00:03:06 Jean Marc Leclerc
And no knowledge of the people in the company, but it certainly wasn’t that way for me.
00:03:10 Jean Marc Leclerc
So it was the best transition that I could.
00:03:13 Jean Marc Leclerc
Have hoped for.
00:03:14 Jean Marc Leclerc
But certainly I would have wished for better times if you will.
00:03:16 Jean Marc Leclerc
But at the.
00:03:17 Jean Marc Leclerc
Same you know by the same time you know when you look at the job of a president and and and.
00:03:25 Jean Marc Leclerc
State of operations.
00:03:28 Jean Marc Leclerc
It concerned me a little bit because you know, I’m used to be hands on from an operation standpoint.
00:03:35 Jean Marc Leclerc
I’ve been in in many different areas of the company, including Honda Financial Services.
00:03:40 Jean Marc Leclerc
I’ve led the motorcycle power equipment division so, so I’m a hands on person.
00:03:45 Jean Marc Leclerc
And I was really concerned about.
00:03:47 Jean Marc Leclerc
You know making sure that there was, you know, I could let people do their job without too much sort of interference from myself, because I always want to get involved.
00:03:57 Jean Marc Leclerc
When you go through a, you know a difficult period like we went through it.
00:04:03 Jean Marc Leclerc
It requires your leadership to be more hands on.
00:04:06 Jean Marc Leclerc
So to me, that’s the another reason why that transition was easier for me and and I think we’re really pleased with with number one.
00:04:16 Jean Marc Leclerc
The way that our associates have engaged to supporting the company supporting our customers very early.
00:04:21 Jean Marc Leclerc
On and again adapted to all the things that we needed to do to adjust our business to the changes in the industry.
00:04:29 Jean Marc Leclerc
So you know very pleased.
00:04:33 Jean Marc Leclerc
Very happy with how things have gone for my first two years in this position.
00:04:38 Jon Toker
That’s, uh, that’s good to hear very positive.
00:04:41 Jon Toker
Well, I always thought you know I I remember the day it was announced that you were becoming the President, and I’m like that’s a tough time for, you know, because you’ve been with a Honda for so long.
00:04:51 Jon Toker
And anytime I used to do dealer visits and your name used to come up and a lot of dealers know you because you were in the field.
00:04:58 Jon Toker
I remember back in the days and you had a really good relationship with your dealers too.
00:05:02 Jon Toker
So everybody is noisy.
00:05:04 Jon Toker
As you said, you’re not parachuted into the business.
00:05:07 Jon Toker
You know you work in the even in the field and most Honda presidents anyways.
00:05:11 Jon Toker
I remember even Dave Gardner was was on the field too.
00:05:14 Jon Toker
And you know doing dealer visits and stuff, so that’s good.
00:05:18 Jon Toker
Good to hear.
00:05:18 Jon Toker
But when I when I heard the announcement and it was during the.
00:05:21 Jon Toker
The during that pandemic I actually felt bad on talking to another associate.
00:05:26 Jon Toker
I’m like poor guy.
00:05:27 Jon Toker
You know it felt really bad but.
00:05:31 Jon Toker
I believe your leadership was amazing and I I was in it and.
00:05:36 Jon Toker
The decisions made were pretty, you know, they were pragmatic, but you guys were still retaining as much as you know associates and repurposed them was very nice.
00:05:45 Jon Toker
And yeah, very, very good times I believe.
00:05:47 Jean Marc Leclerc
Yeah, yeah, I think so.
00:05:50 Jean Marc Leclerc
And and again I.
00:05:51 Jean Marc Leclerc
Yeah, the the you know the.
00:05:53 Jean Marc Leclerc
This whole transition, you know, and I forgot to mention the dealers.
00:05:57 Jean Marc Leclerc
Obviously the dealers.
00:05:58 Jean Marc Leclerc
Uh, you know through it all, we’re very understandable.
00:06:01 Jean Marc Leclerc
We tried to again adapt our communication as best we could to dealers.
00:06:06 Jean Marc Leclerc
And also you know to to our associates because the the the you know working from home, the whole adaptation, the technology adaptation.
00:06:18 Jean Marc Leclerc
To communicate with something that everybody needed to to get used to.
00:06:23 Jean Marc Leclerc
So we found different ways to keep people engaged.
00:06:26 Jean Marc Leclerc
As you know, internally we’ve had, you know, the my BI weekly communications that was weekly at first to let Associates know what’s going on.
00:06:33 Jean Marc Leclerc
And I think that was very important in the time when everybody is working from home and OK.
00:06:37 Jean Marc Leclerc
What’s really going on?
00:06:39 Jean Marc Leclerc
So having again the the President or a leader, tell them you know step by step what’s happening and what we’re doing.
00:06:46 Jean Marc Leclerc
To sort of.
00:06:46 Jean Marc Leclerc
Navigate through through some of the difficult.
00:06:48 Jean Marc Leclerc
Teas and we try to do the same with dealers also and dealers are used to obviously face to face.
00:06:54 Jean Marc Leclerc
I mean, there’s nothing really to substitute an in person in person interaction.
00:06:59 Jean Marc Leclerc
We try to do our best virtually and and I think we’ve done really well.
00:07:03 Jean Marc Leclerc
But I think we’re all looking forward to getting back to those those in person meetings that I think.
00:07:09 Jean Marc Leclerc
Our are extremely valuable that I personally miss, and especially at a time when again this the industry going through the transition that it’s going through.
00:07:20 Jean Marc Leclerc
You know it’s even more important that you know we have those in person discussions.
00:07:26 Jon Toker
Yeah, completely agree nothing can substitute the real human.
00:07:30 Jon Toker
Uh, you know the interaction being as it’s a lot more personal level and people feel a lot comfortable talking to you can have one on ones with the dealer principals you could do still do that, but it’s not as personal you can.
00:07:42 Jon Toker
I use I used to get a lot more done taking my dealers off for lunch for example.
00:07:46 Jean Marc Leclerc
Of course.
00:07:46 Jon Toker
And have a have a like a less pressured conversation there with the dealers and you know I could achieve a lot more than that and talking them in front of their staff but.
00:07:55 Jean Marc Leclerc
Yeah, more anything that’s formal drawn it’s it’s again you.
00:07:59 Jean Marc Leclerc
You’re kind of limited, you know in the virtual setting your meetings for half an hour or.
00:08:03 Jean Marc Leclerc
Hour and it it it.
00:08:05 Jean Marc Leclerc
It prevents you from kind of going to places that you know in person.
00:08:08 Jean Marc Leclerc
You would go naturally yourself over lunch over a coffee and having work you know those what I call critical conversations about.
00:08:15 Jean Marc Leclerc
You know important topics.
00:08:18 Jon Toker
Yeah, and and even that you guys were holding the virtual coffee with the executive team too with the associates.
00:08:24 Jon Toker
That was a really good stuff.
00:08:26 Jon Toker
I always try to book one, but.
00:08:27 Jon Toker
Yeah, I mean it was always full soft.
00:08:29 Jean Marc Leclerc
It’s always full.
00:08:31 Jean Marc Leclerc
Yeah, you know the yeah, the the the the coffee chats were important.
00:08:34 Jean Marc Leclerc
Obviously we we tried to communicate like business plans and our approach like through videos and and then follow those up with you know I, I think we we limited the five associates to try to optimize the discussion.
00:08:46 Jean Marc Leclerc
If you will right or to encourage disk.
00:08:49 Jean Marc Leclerc
Because the larger these groups get, whether in person or virtually the less chance of you know, people being engaged and asking questions and so on.
00:08:57 Jean Marc Leclerc
So that’s the reason why we did.
00:08:58 Jean Marc Leclerc
It that way, but.
00:08:59 Jean Marc Leclerc
Yeah yeah, we tried to put in there as many you know as many sessions as possible with well with myself. But also there were other executives on our COC team.
00:09:09 Jean Marc Leclerc
But we’re also open to those discussions, but again, it was all to, you know, reassure associates, allow them to ask the questions they wanted, and and hopefully again create the sense of engagement in in in the business.
00:09:24 Jon Toker
Wow, that’s really nice.
00:09:25 Jon Toker
Before it jump into the questions I prepare for you.
00:09:28 Jon Toker
I’m sure a lot of dealers would like to know about those questions too.
00:09:28 Jean Marc Leclerc
Not far.
00:09:33 Jon Toker
I I I heard that back in the days that your involvement involvement with University of Ottawa.
00:09:40 Jon Toker
Yeah, and would you like to talk about that a little bit like what kind of capacity?
00:09:44 Jon Toker
What did you do for?
00:09:45 Jon Toker
Them and you from Ottawa, right?
00:09:46 Jon Toker
Or Yep in.
00:09:47 Jean Marc Leclerc
Ottawa boy born and raised.
00:09:48 Jean Marc Leclerc
I went to school there went to University of Ottawa and yeah it was really you know my alma mater and and.
00:09:56 Jean Marc Leclerc
They found me after many, many years.
00:09:59 Jean Marc Leclerc
You know the Business School is now Telfar Business School in Ottawa and and I think they reached out to me and and looking for obviously support as universities do from business and and.
00:10:11 Jean Marc Leclerc
And you know that kind of led.
00:10:12 Jean Marc Leclerc
To OK how how?
00:10:14 Jean Marc Leclerc
Can I support my alma mater?
00:10:15 Jean Marc Leclerc
I mean, I’m all about.
00:10:16 Jean Marc Leclerc
Giving back to, you know, giving back to the community.
00:10:19 Jean Marc Leclerc
Giving back to academia, the best I can with my experience.
00:10:22 Jean Marc Leclerc
So you know, at first it was about mentoring graduate students you know and and.
00:10:29 Jean Marc Leclerc
And sort of working with them.
00:10:31 Jean Marc Leclerc
It was supposed to be self directed if you will from the students to be.
00:10:34 Jean Marc Leclerc
And I I found myself to be doing more of the reaching.
00:10:37 Jean Marc Leclerc
Out to them.
00:10:37 Jean Marc Leclerc
To to support them and and but it it it really worked out so so I did that for for three years.
00:10:45 Jean Marc Leclerc
I think 4 so so that was sort of the beginning of.
00:10:49 Jean Marc Leclerc
You know that relationship?
00:10:50 Jean Marc Leclerc
And I got to speak to a couple of the you know marketing classes about.
00:10:55 Jean Marc Leclerc
Again, my experience about Honda and that led to also hosting students that came to the GT.
00:11:03 Jean Marc Leclerc
OK, to talk to businesses looking for employment.
00:11:08 Jean Marc Leclerc
Looking for maybe ideas on where to take their careers so we hosted them at Honda and talked about Honda and you know it’s it’s interesting, you know.
00:11:17 Jean Marc Leclerc
People in university and and their views that were hard at, you know, selling cars, but it’s obviously much more than that.
00:11:24 Jean Marc Leclerc
It’s manufacturing, it’s engineering, its business.
00:11:27 Jean Marc Leclerc
It’s it’s digital, you know all the things or all the categories that you cover in in universities.
00:11:32 Jean Marc Leclerc
There there’s a place at Honda that that that that needs you.
00:11:37 Jean Marc Leclerc
So really.
00:11:37 Jean Marc Leclerc
Was to bring that too.
00:11:39 Jean Marc Leclerc
Uh, you know to their attention through again.
00:11:42 Jean Marc Leclerc
These hosting them at at the campus so that that was really the extent of the relationship.
00:11:48 Jean Marc Leclerc
And again, always glad to get back to again students that you know are looking for guidance if you will, right?
00:11:56 Jean Marc Leclerc
’cause I I remember being in their shoes when I graduated and.
00:11:59 Jean Marc Leclerc
Frankly, I wasn’t sure what I wanted to do.
00:12:02 Jean Marc Leclerc
I had a business degree in finance and marketing.
00:12:05 Jean Marc Leclerc
And and you know, kind of opening their eyes to the possibilities I think is very important, so that’s kind of my way of again giving back understanding where I was at that time and and some of the questions I had.
00:12:18 Jean Marc Leclerc
So we’re happy to do that and and happy that relationship.
00:12:22 Jean Marc Leclerc
You know, hopefully with that will continue in the future.
00:12:26 Jon Toker
That’s that’s very nice of you, John Mark.
00:12:28 Jon Toker
Uh, also last week I saw and I was very sick last week.
00:12:31 Jon Toker
But anyways, I seen the news.
00:12:33 Jon Toker
Uh, with the with the factory, the investment and and and your speech you started in French and switched back to English and I was like wow, that’s really cool, you know?
00:12:43
So Prime Minister.
00:12:45 Jon Toker
That was pretty cool so.
00:12:46 Jean Marc Leclerc
I think the Prime Minister didn’t expect when I started to talk in French, although my name is very French obviously.
00:12:52 Jean Marc Leclerc
But yeah, just.
00:12:54 Jean Marc Leclerc
I haven’t lost the haven’t lost the ability to communicate.
00:12:58 Jean Marc Leclerc
I don’t always have the the opportunity to practice it, but certainly, you know, I.
00:13:04 Jean Marc Leclerc
I work very hard at at maintaining again.
00:13:07 Jean Marc Leclerc
Good delivery of the language when the opportunity comes up.
00:13:11 Jon Toker
That’s great, so that’s relates to my question, actually.
00:13:14 Jon Toker
Actually, the the first question I prepare for you is the QQ hybrid.
00:13:20 Jon Toker
And this has been a question going on for a while.
00:13:23 Jon Toker
The the Americans get the CR V hybrid before us in the current body style and in the meetings it’s been announced that the new body style will have the CR V Hybrid, so.
00:13:35 Jon Toker
When will it be introduced and?
00:13:39 Jon Toker
Where will it be made?
00:13:41 Jon Toker
Would you be able to share some details about the CR V hybrid?
00:13:44 Jean Marc Leclerc
Yeah, absolutely well, you know.
00:13:45 Jean Marc Leclerc
As I said the you know in my remarks at the press conference it it’s the the Alliston autocannon.
00:13:51 Jean Marc Leclerc
Manufacturing is a lead plant for for CRB in North America.
00:13:55 Jean Marc Leclerc
Obviously it’s going to be built in other places, but you know the designation being a lead plant is is really an honor and really speaks to.
00:14:01 Jean Marc Leclerc
The you know the quality of the associates that work there to be.
00:14:05 Jean Marc Leclerc
Given that that privilege to work on such an important model.
00:14:07 Jean Marc Leclerc
For us, it is our best selling.
00:14:09 Jean Marc Leclerc
Model it outpaced the civic.
00:14:11 Jean Marc Leclerc
You know that once was again the the our top seller.
00:14:16 Jean Marc Leclerc
So a very important, very important model.
00:14:19 Jean Marc Leclerc
But yes, we’re we’re, you know again, things are very fluid.
00:14:22 Jean Marc Leclerc
As you can imagine, John with, with everything going on, supply chain and interruptions that that keep persisting, but the plan right now is to to build.
00:14:32 Jean Marc Leclerc
I would say late summer to be available sometime in the fall.
00:14:38 Jean Marc Leclerc
And so that’s kind of the schedule that’s on right now.
00:14:40 Jean Marc Leclerc
Again, barring any other you know, curveballs thrown at us.
00:14:45 Jean Marc Leclerc
’cause there have been many.
00:14:46 Jean Marc Leclerc
Over over the last I would say the last six months, in particular in terms of the intensity of those changes, but that’s that’s when we’re going to see the CRB high.
00:14:57 Jean Marc Leclerc
But it’s a new body.
00:14:58 Jean Marc Leclerc
Body style and see a new generation of CFE.
00:15:01 Jean Marc Leclerc
Uhm, you know.
00:15:03 Jean Marc Leclerc
I think it’s going to do extremely well.
00:15:05 Jean Marc Leclerc
It’s it’s really at the heart of where the market is right now and again built in Canada for Canadians is is something that we’re really, really excited.
00:15:14 Jean Marc Leclerc
Both and our dealers are very excited about because obviously the concern was when we didn’t bring the previous generation, we decided to wait for a.
00:15:21 Jean Marc Leclerc
Number of factors.
00:15:22 Jean Marc Leclerc
For the new generation, you know a concern dealers as demand for hybrid started to increase, especially in the last few years, and so we’re happy to bring it to market.
00:15:33 Jean Marc Leclerc
And you know, we’re really excited to see what it’s going to do for us and for for our dealers.
00:15:40 Jon Toker
Yeah, it’s going to be an interesting because it’s going to be a new body style and the hybrid and and it’s made in Canada by Canadians for Canadians, so which is pretty good stuff and hopefully you guys will be on like won’t won’t get any kind of stuff but not in your control and you’ll be able to have those cars in the showrooms.
00:16:00 Jon Toker
Hopefully in the fall and.
00:16:02 Jean Marc Leclerc
We’re all, we’re all hoping gone and and we’re again, hopefully everybody will cheer for things to stabilize a little bit to, to make sure that we stay lit.
00:16:14 Jon Toker
Yeah, yeah, that will be.
00:16:16 Jon Toker
That will be an amazing because I was talking to another dealership too and like we were talking about it.
00:16:21 Jon Toker
They asked my opinion on it.
00:16:23 Jon Toker
I’m like if they if if, if, if, if everything will work.
00:16:26 Jon Toker
I’m sure they will do their best to deliver that car in your showroom.
00:16:29 Jean Marc Leclerc
Absolutely, absolutely.
00:16:31 Jean Marc Leclerc
Listen, I think dealers are eager, obviously with the supply constraints out.
00:16:35 Jean Marc Leclerc
There I mean.
00:16:36 Jean Marc Leclerc
Obviously, they’re they’re eager to get more product, but.
00:16:40 Jean Marc Leclerc
Trust me, we’re eager to get more product and get product out to the network so they can sell to customers.
00:16:44 Jean Marc Leclerc
Also, because it’s it’s, it’s certainly not from lack of effort trying to to optimize what comes out of our factories.
00:16:54 Jean Marc Leclerc
Given all the you know the the restrictions are our limitations.
00:17:00 Jon Toker
Uh, I even heard the rumor that you guys are flying the chips in to be able to produce those cars and paying like lots of transportation costs.
00:17:08 Jean Marc Leclerc
Yeah, I mean, you know.
00:17:09 Jean Marc Leclerc
Obviously the logistics systems with every every industry and every company, everything is trying to either catch up and you know it’s it’s really plugged the the you know the the ports, right?
00:17:20 Jean Marc Leclerc
So a lot of things that you would have been expecting to arrive from Southeast Asia, for example through the ports.
00:17:25 Jean Marc Leclerc
Well, you know, there’s just more delays there.
00:17:27 Jean Marc Leclerc
Because everybody is trying to do the same thing.
00:17:29 Jean Marc Leclerc
So the solution to that is to.
00:17:31 Jean Marc Leclerc
Again, it paid the extra cost to fly him into keep your, you know your your, you know your plants producing at at at maximum capacity.
00:17:41 Jean Marc Leclerc
So it is costly, but it is.
00:17:42 Jean Marc Leclerc
You know, the the the alternative is is is not good which is to wait longer and to you know shave more production.
00:17:49 Jean Marc Leclerc
So so we’ve been doing that and again when we talk.
00:17:53 Jean Marc Leclerc
But inflationary costs you know out there.
00:17:55 Jean Marc Leclerc
Obviously the logistics costs no matter what the industry is, is is contributing to.
00:18:01 Jean Marc Leclerc
Uh, you know, prices increasing and so hopefully that’s going to stabilize.
00:18:08 Jean Marc Leclerc
Certainly not in the.
00:18:09 Jean Marc Leclerc
Short term but.
00:18:09 Jean Marc Leclerc
I’m hoping that that will happen. You know, sometime in 2023 it looks like at this time.
00:18:16 Jon Toker
Well, well, I mean I know you guys try and do your best, but you know, flying parts in must be very expensive to do that.
00:18:24 Jean Marc Leclerc
Yeah it it.
00:18:25 Jean Marc Leclerc
Is it, is, and and even you know we’re not the only ones thinking about flying part.
00:18:30 Jean Marc Leclerc
It’s at the factory, so again, now it’s becoming a little bit of a you know norm.
00:18:36 Jean Marc Leclerc
Well the norm and also you know the capacity when you have many people looking to aviation to bring parts in, so you have to contend you have to contend with that.
00:18:45 Jean Marc Leclerc
So, so yeah, it’s it’s it’s.
00:18:48 Jean Marc Leclerc
It’s been interested and you know again, I.
00:18:51 Jean Marc Leclerc
You know one of the one of the things in my career that I was lacking is really a lack of understanding on the manufacturing side.
00:18:58 Jean Marc Leclerc
But you know, I’ve had a, you know I.
00:19:00 Jean Marc Leclerc
Would say a.
00:19:01 Jean Marc Leclerc
Pretty steep learning curve, you know participating in meetings every week and and you know the people that that you know that that work with our logistics with our suppliers and suppliers of our suppliers you start to understand how delicate the supply chain is and.
00:19:18 Jean Marc Leclerc
And and that you know, a small small kink along the way can create a a ripple effect that will that will impact which you’re able to to manufacture.
00:19:28 Jean Marc Leclerc
You know, so whether.
00:19:28 Jean Marc Leclerc
The you know, transportation logistics, but also you know what your supplier with the pandemic switch to.
00:19:34 Jean Marc Leclerc
Remember, while the pandemic here appears to be slowing down and in other countries like in China right now that they’re in lockdown in some of the key areas, industrial areas.
00:19:43 Jean Marc Leclerc
So again, if if there’s a critical part being manufactured there, they’re having labor issues.
00:19:49 Jean Marc Leclerc
And then obviously that’s the ripple effect will impact us, so it’s not just what’s happening in our backyard, but really what’s happening in the global global arena on the supply chain.
00:20:02 Jon Toker
Yeah, because I had an opportunity to visit the plant one day and they were talking about.
00:20:06 Jon Toker
It and how they produce cars and the question arises that.
00:20:11 Jon Toker
So where’s your inventory of parts?
00:20:14 Jon Toker
And they say we don’t have one, so that day in the morning parts arrive, it become a car and leave the factory.
00:20:20 Jon Toker
By the end of the shift.
00:20:21 Jon Toker
So there’s no cars, being parts being stocked, right?
00:20:24 Jean Marc Leclerc
Yeah, well I I think they they but it’s it’s a limited I would.
00:20:28 Jean Marc Leclerc
Say it’s a limited quantity and and and.
00:20:31 Jean Marc Leclerc
Certainly it’s not.
00:20:32 Jean Marc Leclerc
It’s not a month or two months, but I can tell you that with everything that has gone on in the last couple of years.
00:20:39 Jean Marc Leclerc
You know, I think that’s there’s going to be a rethinking of that because I think people have realized you know whether it be a snowstorm to a pandemic or anything else.
00:20:50 Jean Marc Leclerc
It’s anything can impact.
00:20:53 Jean Marc Leclerc
Know your ability to produce.
00:20:55 Jean Marc Leclerc
So you know my.
00:20:57 Jean Marc Leclerc
Sense is that there’s going to be.
00:20:59 Jean Marc Leclerc
Some OK how much?
00:21:00 Jean Marc Leclerc
Safety stock do we need to to keep to overcome any of these threats or risks that may come our way right?
00:21:10 Jean Marc Leclerc
So I would say that from an industry perspective, that’s something that is going to.
00:21:15 Jean Marc Leclerc
Probably change moving forward.
00:21:19 Jon Toker
Make sense make definitely makes sense.
00:21:22 Jon Toker
Well, I’ll jump into the next question I have.
00:21:25 Jon Toker
So this is another important topic.
00:21:28 Jon Toker
When do Canadians start to see some fully electric vehicles from Honda?
00:21:34 Jean Marc Leclerc
Well, we have.
00:21:35 Jean Marc Leclerc
We’ve announced the prologue which is going to be the first Honda in partnership with General Motors, so using their LTE.
00:21:42 Jean Marc Leclerc
A battery plan.
00:21:44 Jean Marc Leclerc
Form that is scheduled for as a 2024, so I suspect again all things being equal and all things moving as fluidly as possible, probably toward the end of 2023. Early 2024 is when you’re going to see the first Honda product so, so the idea of a build your battery platform.
00:22:05 Jean Marc Leclerc
The LTM or the partnership is really to use their platform, but build what we call a cop hat.
00:22:11 Jean Marc Leclerc
Honda characteristics of the car.
00:22:14 Jean Marc Leclerc
With there being design and also driving characteristics to meet what our customers would expect from Honda.
00:22:20 Jean Marc Leclerc
And we’re going to find the same also on the Acura side, we haven’t announced the name of the model, but it’s going to be an SU.
00:22:26 Jean Marc Leclerc
V with a Honda badge based on that.
00:22:28 Jean Marc Leclerc
Platform and that’s going to be our first foray into electrification, we believe, with with models and segments that are the most desirable.
00:22:39 Jean Marc Leclerc
And then you know Honda is going to produce based on their E architecture electric vehicles towards.
00:22:48 Jean Marc Leclerc
The second half.
00:22:49 Jean Marc Leclerc
Of the of the decade, you know you’re going to see Honda product that they’re fully developed and and built.
00:22:57 Jean Marc Leclerc
Honda now you probably heard of the Sony Honda relationship.
00:23:01 Jean Marc Leclerc
We’re not quite sure how that is going to materialize because it’s still very early in the partnership.
00:23:08 Jean Marc Leclerc
But what we do know about it is that they you know it’s a.
00:23:11 Jean Marc Leclerc
It’s a joint venture that will create a company that will again.
00:23:18 Jean Marc Leclerc
Contribute to build.
00:23:20 Jean Marc Leclerc
TV’s and the first one being available in 2025 I believe, but we we’re not when I clear on where that’s going to be, what what markets that’s going to be targeted for.
00:23:31 Jean Marc Leclerc
But we’re excited to be obviously partnered with a company like Sony, who will be really be contributing on on on mobility services.
00:23:40 Jean Marc Leclerc
And entertainment service.
00:23:41 Jean Marc Leclerc
Is to tie to the hardware that Honda is going to be responsible for for building so.
00:23:47 Jean Marc Leclerc
So we’ve got a lot of things going on.
00:23:49 Jean Marc Leclerc
A lot of partnerships to really do two things is to accelerate the plans because, you know, with governments, assumption mandates you need to move more quickly if you will and and also to share the cost.
00:24:02 Jean Marc Leclerc
Of massive investments that are required in a very very short period of time to make sure that you can again meet the the regulatory.
00:24:12 Jean Marc Leclerc
Requirements that governments in many jurisdiction, whether it be in the US, Canada provinces.
00:24:17 Jean Marc Leclerc
States are putting forward so so so lots of activity.
00:24:22 Jean Marc Leclerc
It’s moving very quickly and Honda is going to be a major player in in the electrical electric vehicle market.
00:24:35 Jean Marc Leclerc
Really looking forward.
00:24:36 Jean Marc Leclerc
I know our dealers are looking forward to it, but we also have to be, you know, Cognizant of what needs to happen to create the right conditions for customers to buy these vehicles.
00:24:47 Jean Marc Leclerc
I think that.
00:24:48 Jean Marc Leclerc
A concern that’s borne by the industry.
00:24:52 Jean Marc Leclerc
It’s fine.
00:24:52 Jean Marc Leclerc
They’re coming.
00:24:53 Jean Marc Leclerc
They’re going to be built, but we still need two things from the government.
00:24:58 Jean Marc Leclerc
Really, three things from the government.
00:25:00 Jean Marc Leclerc
Number one is is.
00:25:02 Jean Marc Leclerc
Supporting the sale of Avis.
00:25:05 Jean Marc Leclerc
As you know the the they’re more expensive to produce, obviously, and so government support is pretty critical in the initial phases to make sure that you know we find homes for these vehicles.
00:25:17 Jean Marc Leclerc
And charging infrastructure would be #2 or to remove that anxiety that many people have about buying electric vehicles and #3 is really educating consumers about electric vehicles and and and really putting to rest some of the some of their anxiety about, you know.
00:25:38 Jean Marc Leclerc
Considering EVs because there’s a lot of interest in the news, John that there’s no doubt there’s a lot of talk about electrification, you know, from an industry perspective, the government is talking about it more from modernizing the economy to you.
00:25:51 Jean Marc Leclerc
Know that clean or green economy?
00:25:55 Jean Marc Leclerc
But you know a lot of work needs to be done to turn that interest into.
00:26:01 Jean Marc Leclerc
Buying you know customers actually buying them there.
00:26:05 Jean Marc Leclerc
There’s a lot of work to be done, so we’re working closely with governments to, you know, to to make sure that again, those conditions are in place so that we we can sell consumers those electric vehicles when when they become avail.
00:26:20 Jon Toker
Yeah, and I completely agree with you that there’s some sort of support mechanism should be provided in, because these cars are going to be more expensive, you can just make an entry level car for $25,000 MSRP.
00:26:34 Jon Toker
That’s not going to happen.
00:26:35 Jean Marc Leclerc
That’s right, that’s right, and and I think you know.
00:26:38 Jean Marc Leclerc
And again, it’s affordability if you think of what’s happening.
00:26:40 Jean Marc Leclerc
Right now with inflationary pressures we have the price of gas as the most recent example but.
00:26:45 Jean Marc Leclerc
You know real estate is spiraling out of control.
00:26:47 Jean Marc Leclerc
Uh, the price of food, so when you you know when we talked about companies that they currently sell leaves at a certain price, they’re talking to A at least debatable, more affluent customer.
00:26:58 Jean Marc Leclerc
Who are you?
00:26:59 Jean Marc Leclerc
Know less affected by some of these.
00:27:02 Jean Marc Leclerc
Some of these economic factors, if you will.
00:27:04 Jean Marc Leclerc
But when you get it to people that buy civics.
00:27:08 Jean Marc Leclerc
Right, you know I can’t remember.
00:27:11 Jean Marc Leclerc
We saw six per month now, but anyway the the buy civics it.
00:27:14 Jean Marc Leclerc
But there’s a price sensitivity there for those you know, for those customers and I think those are going to be probably more affected by you know, bought by that that the increase in the price of you know to buy a battery electric vehicle and.
00:27:29 Jean Marc Leclerc
It’s it’s, you know, those that people need to worry about as we sort of advance the you know, the government mandates that let’s say 50% by 2030 and 100% by 20.
00:27:41 Jean Marc Leclerc
35 once you increase that percentage of consumers to buy these cars, you get into customers that buy civics.
00:27:49 Jean Marc Leclerc
These CFE so that is something that we’re trying to convey to governments.
00:27:55 Jean Marc Leclerc
It’s really the practicality of that transition and what needs to be done to make sure that we we get to the place that we all believe we need to get to because climate change is real and and and you know, I think we were talking about right now.
00:28:09 Jean Marc Leclerc
Is really the speed of that transition and some of the targets that are, you know they’re going to be challenging to hit if those conditions are not in place.
00:28:20 Jon Toker
Yep, yeah, absolutely absolutely right.
00:28:23 Jon Toker
It’s we have to do it.
00:28:25 Jon Toker
It’s just we have to find a a feasible way to do it.
00:28:28 Jon Toker
In a very quick manner.
00:28:30 Jon Toker
Because, as you said, it’s it’s it’s real.
00:28:32 Jon Toker
You know the.
00:28:33 Jon Toker
The issues are real and and we have to solve these problems, but again the cost becomes a big factor in it.
00:28:39 Jon Toker
But maybe the car type of car ownership maybe in a different way too.
00:28:43 Jon Toker
In the future too, so they make it a little bit more afford.
00:28:45 Jon Toker
People like you know we, we may not have to have a car full time.
00:28:48 Jon Toker
We may do some shares and stuff.
00:28:51 Jon Toker
We don’t know what will happen in the future, but that could be a solution.
00:28:54 Jean Marc Leclerc
To yeah, but that exists that exists in Europe, it’s it’s again, it’s.
00:28:58 Jean Marc Leclerc
It’s a it’s kind like your Airbnb that exists for cars. I’m not sure what it’s called, but yeah, I think we’re going to have to be innovative.
00:29:05 Jean Marc Leclerc
In in, you know some of the financial tools that are going to be available for people to afford.
00:29:11 Jean Marc Leclerc
Uh, these vehicles so.
00:29:15 Jean Marc Leclerc
You know car sharing if you will or or Co ownership of cars or they’re all things that you know that are going to be talked about as things get, you know, move forward because bottom line we need to make them affordable for people to to buy.
00:29:30 Jean Marc Leclerc
And again, as we reach those customers that are more.
00:29:34 Jean Marc Leclerc
You know price sensitive if you will or affordability kicks in then we’re going to have to really work hard to define these tools to make it affordable.
00:29:44 Jon Toker
Yeah, but the good news is you you guys have Honda Honda Canada Finance, so that’s going to help you to become more creative in the future.
00:29:51 Jon Toker
If you need to be.
00:29:53 Jon Toker
Good a lot.
00:29:54 Jean Marc Leclerc
So we’re having a captive finance company that we can work in partnership with.
00:29:58 Jean Marc Leclerc
Toward that goal.
00:29:59 Jean Marc Leclerc
Is is critically important?
00:30:00 Jean Marc Leclerc
So we think from that perspective we have.
00:30:03 Jean Marc Leclerc
You know, we we certainly have an edge and and and I think those manufacturers that have the same kind of relationship will.
00:30:09 Jean Marc Leclerc
You know we’ll benefit for sure.
00:30:12 Jon Toker
Perfect thank you.
00:30:13 Jon Toker
Thank you for a detailed answer.
00:30:16 Jon Toker
Uh, so let’s switch to another important topic and it is.
00:30:21 Jon Toker
It has been.
00:30:22 Jon Toker
It’s been talked about a lot and it’s another important stuff.
00:30:27 Jon Toker
Currently, Honda powerhouse products are available for online purchases, so I can go buy my lawnmower.
00:30:33 Jon Toker
And you know online and pick up at a local dealer.
00:30:36 Jon Toker
When would consumers be able to purchase vehicles from honda.ca website and pick up at their their local Honda store?
00:30:44 Jean Marc Leclerc
Well, that’s that’s that’s a loaded question, John.
00:30:46 Jean Marc Leclerc
I I think you know, we we’ve, you know, listen all the the I would say that the mechanics or the you know the the online tools are there.
00:30:54 Jean Marc Leclerc
I think there’s there’s a few more left to go to have an end to end sort of digital or ecommerce solution. Inahonda.ca and accra.ca.
00:31:04 Jean Marc Leclerc
Yeah, you know our objective is not to sell cars online.
00:31:07 Jean Marc Leclerc
Our objective is to, you know, make sure we provide consumers.
00:31:14 Jean Marc Leclerc
You know the tools they need to sort of advance their shopping.
00:31:19 Jean Marc Leclerc
As far as they want to go.
00:31:21 Jean Marc Leclerc
But we still think the personal interaction with the dealers is pretty critical.
00:31:25 Jean Marc Leclerc
You know you need to build that relationship.
00:31:26 Jean Marc Leclerc
I think this whole notion of our, you know, the world is going to be so impersonal that we’re going to do anything online, especially with a large purchase like like auto.
00:31:35 Jean Marc Leclerc
You know, I think is.
00:31:37 Jean Marc Leclerc
Is you know, maybe.
00:31:39 Jean Marc Leclerc
Overstated if you will.
00:31:40 Jean Marc Leclerc
I still think people will look for those interactions.
00:31:43 Jean Marc Leclerc
And being able to pick up the phone and talk to somebody that they know that helped them purchase the car so so the idea for us is really too and we know by the way, these customers, our customers, I would wouldn’t have a problem to do it that way, but I still it’s going to be a very very slow process and the idea for us is just to give that ability for.
00:32:01 Jean Marc Leclerc
Consumers, whatever they’re comfortable with to do.
00:32:03 Jean Marc Leclerc
As much of their shopping and their interaction online and then move, move that to a dealership.
00:32:11 Jean Marc Leclerc
For that you know for that personal.
00:32:12 Jean Marc Leclerc
Touch, so that’s what you know the plan is for us and dealers will continue to play an important role in the process.
00:32:22 Jean Marc Leclerc
’cause I know that there’s a lot of conversation in the industry about that, but that’s Honda’s POV and we’ve say that we.
00:32:30 Jean Marc Leclerc
Said that to our.
00:32:30 Jean Marc Leclerc
Dealers like countless, countless.
00:32:33 Jean Marc Leclerc
Occasions to put their minds at ease.
00:32:35 Jean Marc Leclerc
That there will.
00:32:35 Jean Marc Leclerc
Be part of the solution and we believe in even with you know competitors the the emerging competitors come in a market that will be doing business a little differently that that will be a competitive edge for us to you know to rely on an established dealer network and those personal relationship.
00:32:52 Jean Marc Leclerc
Steps in the car buying process.
00:32:56 Jon Toker
Yeah, I think having an established dealer network is A is a big competitive advantage compared to just have that agency type of model that you know you buy the cars and delivery centers.
00:33:08 Jon Toker
No personal touch I.
00:33:11 Jon Toker
I still believe the dealer component is very important and you’re absolutely right, it’s it’s a competitive advantage.
00:33:17 Jon Toker
And Honda dealer network is pretty established like 282 stores across the country and 50 or 60 Acura stores. I don’t know like that number.
00:33:26 Jean Marc Leclerc
That’s that’s it’s 282 total. I think it’s, uh, yeah, it’s 50.
00:33:31 Jean Marc Leclerc
Two 3230 Honda. About 50 Acura. So yeah, yeah yeah, it’s a pretty good number and again, we’ve got really good coverage.
00:33:36 Jon Toker
That’s a pretty good number, right?
00:33:40 Jean Marc Leclerc
Obviously coast to coast.
00:33:42 Jean Marc Leclerc
So again, you know we believe that’s going to be a.
00:33:45 Jean Marc Leclerc
Challenge for those emerging.
00:33:47 Jean Marc Leclerc
Competitors that will be selling electric vehicles.
00:33:51 Jean Marc Leclerc
Obviously as they grow and and and you know you know it’s it’s starting to be the case.
00:33:56 Jean Marc Leclerc
With Tesla, there’s more bricks and mortar that we see sort of build across because their business is growing and and, and I think it’s going to be something that you know that that is going to be an advantage for.
00:34:07 Jean Marc Leclerc
For Honda when we when we sell these vehicles.
00:34:10 Jon Toker
Yeah, because it’s not just selling the car, it’s it’s servicing it in and you use car business to what’s going to happen to those trade in is going to come in right if you don’t have a location to trade those cars in, what are you going to do?
00:34:21 Jon Toker
Well, that’s a part of.
00:34:22 Jean Marc Leclerc
The service yeah and and giving value to the customer with with their used cars and given a certain you know.
00:34:28 Jean Marc Leclerc
Again, it’s all part of the you know that that you know the car buying experience and really the affordability of it too, right?
00:34:35 Jean Marc Leclerc
When when you have those relationships it it helps to make make that transition.
00:34:41 Jean Marc Leclerc
You know, as smooth as it can be.
00:34:44 Jean Marc Leclerc
So so yeah, we’re listen we’re we’re excited about where we’re going.
00:34:49 Jean Marc Leclerc
We know the digital side of things will grow, we’re ready for it and we’re working with our dealers.
00:34:57 Jean Marc Leclerc
We have, we call it Innovation Committee, that you know whose job it is to bring dealers together to talk to the people that.
00:35:04 Jean Marc Leclerc
Design our systems and talk about where our business.
00:35:07 Jean Marc Leclerc
Needs to go.
00:35:08 Jean Marc Leclerc
And talk about solutions where we can work together and sort of, you know integrate our businesses if you will to make sure that the experience of the consumer, whether they decide to come in throughahonda.ca or a dealer portal, is as seamless as possible.
00:35:25 Jon Toker
That’s that’s amazing.
00:35:26 Jon Toker
Well, I’ll jump into my final question.
00:35:29 Jon Toker
I don’t want to take a lot of your time.
00:35:30 Jon Toker
I know you have a huge company.
00:35:32 Jon Toker
To run, so I’m sure you’re busy.
00:35:37 Jean Marc Leclerc
Well, when do.
00:35:38 Jon Toker
You personally think the chip shortage will ease and Honda will continue to produce cars at the the pre pandemic level.
00:35:47 Jean Marc Leclerc
Yeah, well I you know I I kind of hinted, you know when I answered a previous question that you know it’s going to be sometime in in in 2023.
00:35:55 Jean Marc Leclerc
There there just seems to be again if we look at things like the pandemic sort of in other parts of the world, it’s still re emerging, and again all the the issues that come from them that are affecting what we do here in North America and Canada.
00:36:09 Jean Marc Leclerc
You know this is still going on and.
00:36:13 Jean Marc Leclerc
And again we got to remember, you know, the auto industry is very important, but there’s other other industries that are affected that are trying to make up for lost time by putting pressure on their on their suppliers to you know.
00:36:26 Jean Marc Leclerc
Yeah, give me those chips.
00:36:27 Jean Marc Leclerc
For example right so that whole dynamic is is what’s really creating this this.
00:36:33 Jean Marc Leclerc
You know, pushing the what I would call back to normal a little further down the pipeline than what was expected.
00:36:40 Jean Marc Leclerc
Frankly, ’cause I think we were all hoping that 2022 things we’re going to stabilize and we’re going to get back to to normal. The other comment I will make.
00:36:48 Jean Marc Leclerc
Done is is, I think.
00:36:50 Jean Marc Leclerc
The the industry right now and also the dealer networks are are realizing that.
00:36:55 Jean Marc Leclerc
You know, dealing with you know pre selling orders or having fewer days supply available.
00:37:03 Jean Marc Leclerc
There’s a lot of benefits to that, right?
00:37:05 Jean Marc Leclerc
And there’s a sense also in the industry there’s a.
00:37:09 Jean Marc Leclerc
Lot of talk.
00:37:09 Jean Marc Leclerc
About are we really going to go back to 6090 days supply? Certainly for us.
00:37:14 Jean Marc Leclerc
Uh, certainly not with the day supply we have now. It’s going to be a lot, but certainly not back to the 6090 days.
00:37:21 Jean Marc Leclerc
That kind of forces you to spend a lot of incentives and and put pressure on on dealers to clear inventory so we can make room for more.
00:37:29 Jean Marc Leclerc
I think there’s lessons to be learned with the way things are run today, and the reason I say that.
00:37:35 Jean Marc Leclerc
It’s about customer satisfaction.
00:37:36 Jean Marc Leclerc
You would think with all the people waiting for their vehicles.
00:37:39 Jean Marc Leclerc
It’s a it’s actually customer satisfaction on the sales side is actually better.
00:37:46 Jean Marc Leclerc
Which is surprising because you would think otherwise.
00:37:49 Jean Marc Leclerc
People are not used to waiting for their cars, but I think there’s a general understanding by the public of what’s going on, so they’re more understanding and they they kind of like the process of going to a dealership.
00:37:58 Jean Marc Leclerc
I’m waiting for the car.
00:37:59 Jean Marc Leclerc
I know what I’m.
00:38:00 Jean Marc Leclerc
Going to get versus being maybe pushed towards a vehicle that’s in inventory and you know.
00:38:05 Jean Marc Leclerc
This whole dynamic.
00:38:06 Jean Marc Leclerc
So we need to reflect, you know, as an industry.
00:38:10 Jean Marc Leclerc
But certainly it’s happening at Honda about what that future will look like.
00:38:14 Jean Marc Leclerc
Post pandemic and and and what is that that sweet spot in terms of day supply?
00:38:20 Jean Marc Leclerc
By meeting customer expectations and making sure that they leave happy and you know how that’s all.
00:38:25 Jean Marc Leclerc
Going to work moving forward.
00:38:28 Jon Toker
That’s, uh, you’re, you’re absolutely right there.
00:38:30 Jon Toker
I mean, probably the car business may not go back to what it was before in terms of having that many inventory, not just Honda, about any brand.
00:38:37 Jon Toker
I don’t think they would do.
00:38:37 Jean Marc Leclerc
I think so.
00:38:38 Jon Toker
That anymore driver.
00:38:39 Jean Marc Leclerc
The key John is is are we going to be disciplined as an industry ’cause we all talk a good game right now and we all see the benefits.
00:38:46 Jean Marc Leclerc
But again, is the is the lure of gaining more market share and and and and the solution to that being pushed more product in the marketplace that remains to be seen.
00:38:58 Jon Toker
Yeah, and and the other thing is, there’s a significant demand for like import products and and import products are are very high demand, especially like civic type of vehicles and curvy type of vehicles in across the every brand.
00:39:14 Jon Toker
Yeah, and there’s a there’s multiple reasons behind it because they use those cars.
00:39:17 Jon Toker
Sometimes for you know gig economy too like delivery services Uber, it’s a necessity.
00:39:24 Jon Toker
Too, so I think as import car manufacturers like Honda should make more cars because it’s good.
00:39:33 Jean Marc Leclerc
Well, if we if we if we.
00:39:35 Jean Marc Leclerc
Have the opportunity to sell them.
00:39:36 Jean Marc Leclerc
We will, but it’s it’s it’s it’s finding that sweet spot and again meeting that demand.
00:39:40 Jean Marc Leclerc
Nobody likes the fact that we’re not able to meet demand.
00:39:44 Jean Marc Leclerc
I mean, it’s it’s, you know it’s it’s it’s.
00:39:46 Jean Marc Leclerc
It’s devastating when you think about it and and and really outside of our nature.
00:39:52 Jean Marc Leclerc
But listen, we’ll get there.
00:39:55 Jean Marc Leclerc
You know one day we just need to weather that storm, but in the meantime we need to optimize.
00:40:00 Jean Marc Leclerc
Is working with what we have and optimize every transaction to the best we can.
00:40:06 Jon Toker
Perfect I, I really appreciate for your time.
00:40:08 Jon Toker
Jean Marc.
00:40:09 Jon Toker
It’s been absolute treasure and you know having these kind of conversations with people in charge and this is this is really good and the answers you got directly from the person not the rumors you actually hear the real deal then.
00:40:25 Jon Toker
Before we end the and the and the show anything you want to add anything you want us.
00:40:31 Jon Toker
Any message you want to deliver.
00:40:33 Jean Marc Leclerc
No listen, I think I will say this John and for the benefit of those my compadres in the industry, I’m really pleased with.
00:40:42 Jean Marc Leclerc
I think the unity of the industry when it comes to you know, electrification and working with governments, because we’re all competitors.
00:40:52 Jean Marc Leclerc
But you know.
00:40:53 Jean Marc Leclerc
When you find enough common ground.
00:40:55 Jean Marc Leclerc
To you know to make sure that your governments understand the the you know the maybe the repercussions of moving too quickly or or you know I.
00:41:06 Jean Marc Leclerc
I think it’s unprecedented in my experience. In my 27 years, my 37 years really in the industry and I think it’s really healthy to have this open lines of communication.
00:41:16 Jean Marc Leclerc
Involving all aspects of the year you know or all players or stakeholders in the industry.
00:41:21 Jean Marc Leclerc
So I just want to say thumbs up to my my friends in the industry.
00:41:24 Jean Marc Leclerc
I think we need to keep that going because I think it’s going to benefit benefit us all.
00:41:29 Jean Marc Leclerc
In the end.
00:41:31 Jon Toker
That’s that’s great.
00:41:32 Jon Toker
And if somebody wants to get ahold of you best places, that is on LinkedIn, you would.
00:41:37 Jean Marc Leclerc
Say yeah LinkedIn, I’m I’m yeah.
00:41:39 Jean Marc Leclerc
But I get so many.
00:41:41 Jean Marc Leclerc
So many on LinkedIn.
00:41:42 Jean Marc Leclerc
I just don’t want to forget something, but it’s I get a tremendous amount of you know questions and yeah, but I would say LinkedIn.
00:41:49 Jean Marc Leclerc
Is a pretty good place too.
00:41:51 Jean Marc Leclerc
Uh, you know to go to if you want to get ahold of me.
00:41:53 Jean Marc Leclerc
If you have a question and I’ll do my best to to reply.
00:41:58 Jon Toker
That’s perfect, well again, thank you for your time.
00:42:00 Jon Toker
I I’d like to thank the listeners and the weavers again this if you missed the watch the whole show today, this will be recorded.
00:42:08 Jon Toker
I mean it is recorded and you will be able to watch it.
00:42:10 Jon Toker
Or listen it on your favorite place and again, thank you.
00:42:14 Jon Toker
Jean Marc and I thank everybody and have a great day.
00:42:18 Jon Toker
OK.
00:42:19 Jean Marc Leclerc
Thank you John.
00:42:19 Jean Marc Leclerc
Pleasure, take care.